Digital Product, design and customer experience leader
My Product Principles
Focus on customers
Your vision and purpose should be driven by customer needs.
Qual and quant data will tell you if customers love it.
build complete experiences
Provide customers a connected end-to-end experience.
Your products and features must complement and reinforce one another.
You can't do anything alone.
The first step it to always spend time to align on goals and roles across the entire business.
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